Privacy Policy

When you use Friway services, we may collect the following information:

• Contact information (name, phone number, WhatsApp number)
• Business information (business name, type of business)
• Content you provide for poster creation (text, preferences)
• Usage data and analytics (how you interact with our service)
• Device information (for optimization purposes)

We use your information to:

• Provide and improve our poster creation services
• Communicate with you via WhatsApp for service delivery
• Send you posters and respond to your requests
• Provide customer support and technical assistance
• Analyze usage patterns to improve our service
• Send important service updates and notifications

We do not sell, trade, or otherwise transfer your personal information to third parties. We may share information only in these limited circumstances:

• With your explicit consent
• To comply with legal obligations
• To protect our rights and safety
• With trusted service providers who assist in our operations (under strict confidentiality agreements)

We implement appropriate security measures to protect your personal information:

• Encrypted data transmission and storage
• Regular security assessments and updates
• Limited access to personal data by authorized personnel only
• Secure servers and databases

You have the right to:

• Access your personal data
• Correct inaccurate information
• Request deletion of your data
• Opt-out of marketing communications
• Data portability (receive your data in a structured format)

Our service operates primarily through WhatsApp. Please note:

• WhatsApp messages are encrypted end-to-end
• We process messages only to provide our poster creation service
• We don't store your WhatsApp messages longer than necessary
• Your WhatsApp data is subject to WhatsApp's privacy policy